Among some of the most common Visa chargeback reason codes are Fraudulent Processing of Transactions (Reason Code 4837), Invalid Data (Reason Code 4775), Credit Not Processed (Reason Code 4834), and. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 13. What is Visa Reason Code 11. Reference these when rebutting cardholder disputes at your small business. 4846 — Incorrect Currency Code. It can also be caused when the merchant doesn’t refund. Mastercard Chargeback Reason Code 71: Disputed Amount. The same is true of the other chargeback reason codes, as well. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. 2022 Visa Chargeback Reason Rules. ” This reason indicates a merchant sent an authorization approval request for a transaction, received a “Decline” or “Pick Up Card” response, but submitted the. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is. 9 – Non-Receipt of Cash or Load Transaction Value. The term "counterfeit fraud" refers to specific chargeback situations defined by Visa Reason Code 10. 1 is an updated version of legacy reason code 74, which was phased out under the Visa Claims Resolution initiative. New Visa CE 3. This code applies when authorization for a transaction was requested and denied, but the merchant processed the transaction anyway. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. To do so, you should open your Wallet app and tape “Apple Card. Visa Chargeback reason code 13. 0 is simply a better protocol than 1. Reason Code – 13. To help simplify things, we’ve compiled a list of chargeback codes used by the four major card networks: Visa, Mastercard, American Express, and Discover. 4 chargeback by demonstrating at least one transaction in which the details matched the disputed transaction. One of three things will happen: The issuer rules in your favor: Your representment case validates the original transaction. The use of 3DS in the transaction. 1: Duplicate Processing For the sake of simplicity. 3 Not. TC40 data is used to inform banks and card networks when a merchant has an outstanding fraud. 3? Chargeback reason code 11. For example, if: The cardholder no longer wishes to dispute the transaction. 4 chargeback by showing at least one transaction from any time period in which the IP address, email address,. It willEither the dispute must be processed within 120 calendar days of: the date the customer received the merchandise or services (but not to exceed 540 days of the original transaction processing date), or. This code applies when valid authorization for a transaction was required but not obtained, and the merchant processed the transaction anyway. 9 – Non-Receipt of Cash or Load Transaction Value. Going back to our Reason Code C08 response, there are two modifiers that affect the evidence presented. The following are reason codes for the same scenario: Visa: Reason Code 30 Services not provided or merchandise not received. Visa Chargeback Reason Code 13. 2. Automate Tasks & Streamline Processes Let Midigator remove complexities and improve the efficiency of your chargeback management strategy. About Visa chargeback reason codes. Chargeback reason code 13. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Paid by Other Means Consumer disputes category: 13. ; Resources. Declined Authorization Authorization Visa Code: 11. Below is a list of Mastercard chargeback codes used in eCommerce. ; Help Center Find answers to common questions about Midigator’s technology,. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. For example, the merchant bills the cardholder in installments. For MasterCard reason code 4853, provide documentation to support that the chargeback is remedied or invalid through one of the following: The transaction was not a recurring transaction. However, since most are the result of easily preventable merchant errors, it’s much more efficient to take a proactive stance. ” This code indicates the merchant waited too long to finish processing a transaction, and the account was no longer in good standing when the transaction was completed. 1, multiple conditions must be met: A merchant processes a transaction, and the transaction is approved. With CE3. This lets the merchant resolve the issue before a chargeback happens. ACH disputes pertain to various parties involved in an ACH transaction, which is an electronic funds transfer facilitated. Chapter 2 1. 1. ; Resources. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Under certain circumstances, Mastercard may allow consumers to reverse a payment card transaction by filing a chargeback. 1: The chargeback time limits may be altered if the resources were assumed to deliver after the execution time period of the payment also. 1) Retrieval Request Reasons and Reason Codes. g. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. Our all-in-one e-commerce fraud prevention solution helps e-commerce companies reduce chargeback overheads while streamlining transactions for legitimate users. The 3DS Adoption Rate Remains Low. There are two reasons main for this:  . Visa chargeback reason code 13. 3: No. 4 Other Fraud – Card Absent Environment 93(1) 10. The shorthand description is “Paid by Other Means. 2 is an updated version of legacy Visa reason code 76, which was phased out under the Visa Claims Resolution initiative. He orders a pair but later realizes that he is short on money for the month. This liability shift essentially provides merchants. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Mastercard specifies 21 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, and Cardholder Disputes. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. 1 and Note on page 14 Chapters 1 and 2 Chapter 1 1. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 2, which specifically deals with. Disputes with this reason code are still limited to a 120-day filing window. A risk department can accurately analyze what the issue is with their. ” Visa categorizes these types of disputes as “first-party misuse” under their reason code 10. REASON CODES 1. A truly effective chargeback management strategy must encompass. The fact is, that this type of reason code is typically harder to fight than other types of chargebacks. 4 Other Fraud Card Absent. The updated program now aligns more closely with Visa’s collaboration chargeback process. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. The customer regrets their purchase. Use this guide as a quick resource for Visa chargeback. Reason code 53 is typically used when a. What is Visa chargeback reason code 11. This code applies when a cardholder disputes a charge, and the merchant is informed by the processor that there is a problem with the transaction currency code. Specifically, these updates only pertain to transactions that are charged back after Oct. Generally, the time limit ranges from 60 to 120 calendar days from the transaction processing date or the delivery date of the merchandise or service. 4, MasterCard 4837, AMEX F29, Discover UA02, and so on). 6 is an updated version of legacy reason code 82, which was phased out under the Visa Claims Resolution initiative. For example, if there was a scheduled delivery date for the order, then the timeframe starts on that date. Visa no longer allows the use of retrieval requests, announcing they would be phased out effective October 2020. So, as we outlined above, both Visa and Mastercard have dedicated. What is Visa chargeback reason code 11. The good news is that most of these invalid claims are disputable by the merchant. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Fraud Reason Codes Current Reason Code New VCR Reason Code 62(2) 10. The latest chargeback rules set by Visa are the answer to the current fraud and chargeback landscape. Compelling Evidence 3. 1 – Duplicate Processing 12. This chargeback occurs when merchants do not adequately provide currency information. 2: Declined. The claim often, but not always, involves automated teller machines (ATMs). The issuing bank initiates the first chargeback on behalf of the cardholder by sending a chargeback notification to Adyen stating the dispute reason. 3 – Incorrect Currency. The chargeback process allows for cardholders to recover funds in the event of fraud or abuse. 2. The shorthand description is “Card Recovery Bulletin. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback, and recommendations are given for resubmitting the transaction and preventing similar chargebacks in the future. Visa’s rules allow merchants to fight chargebacks by presenting the charge a second time along with evidence supporting its legitimacy. There are over 80 unique return codes, and each one represents a different type of return. 2 Other Fraud – Card Present Environment 81(1) 10. Chargeback reason code description – An explanation which provides the reason of raising a chargeback by the cardholder. 1: Services not provided or merchandise not received: VCR Dispute Reason Code 13. With that process, the payment service provider directly credits a payment to the cardholder's account. A transaction modifier (or modifier) represents specific circumstances associated with a card sale that change what compelling evidence is required to overturn the chargeback. It should ultimately help prevent fraud and unwarranted chargebacks, specifically applying to disputes marked with a Visa reason code 10. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 7 (previously legacy reason code 85, condition 2) is part of the updated version reason codes that were phased out under the Visa Claims Resolution initiative. An ACH (Automated Clearing House) payment dispute is a situation in which one party involved in an ACH transaction raises a concern or disagreement over the legitimacy, accuracy, or authorization of the transaction. 3: Not as described or defective. 4 Other Fraud – Card Absent Environment 93(1) 10. When a customer who's enrolled with 3-D Secure from their bank initiates a purchase, the tool will deploy during the checkout. Fraud and chargebacks can hit even the most scrupulous, honest merchants, but there are ways to fight and prevent them. These modifiers can range from where the transaction is processed to what kind of goods are purchased. Learn about the Visa chargeback reason codes and how they apply to Visa transactions. Visa Chargeback Reason Codes; Prevent Chargebacks; Chargebacks Explained; High-Risk Merchant Account; CONTACT. The code replaces Visa’s legacy reason code 41. 2 – Incorrect Transaction Code. That’s 50% more time than what the major card networks allow. Automate Tasks & Streamline Processes Let Midigator remove complexities and improve the efficiency of your chargeback management strategy. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Less than 20% of merchants noted a slight decline in Visa chargebacks after VCR, while over 55% reported no decline in chargebacks. 1 — EMV. If merchants use the API, they can submit the new reason codes and their descriptions. You’ll find information on reasons codes for all the main card brands here. 4: Other Fraud–Card-Absent Environment. This code is unique—at least currently—in that Visa has since split it into two separate categories: 12. 1 is an updated version of legacy reason code 30, which was phased out under the Visa Claims Resolution initiative. the date the customer received the merchandise or services (but not to exceed 540 days of the original transaction processing date)Automate Tasks & Streamline Processes Let Midigator remove complexities and improve the efficiency of your chargeback management strategy. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. The Visa chargeback grounds user system underwent a major overhaul in April 2018 in part of their new Visa Insurance Resolve (VCR) initiative. S. 2=1020 etc. Use pre-sale fraud detection service providers that can help verify the cardholder’s identity, detect potential criminal activity, and reduce the risk of accepting unauthorized transaction. As we mentioned, Visa dispute time limits for merchants are straightforward. 4. 1, which covers duplicate processing errors, and 12. Similar disputes on Visa cards would use Visa Reason Code 12. Visa Chargeback Reason Codes;. 1=1010, 10. Get your complete guide to Mastercard reason codes, including all the detailed information, chargeback time limits, and other important information you need. Fraud Reason Codes Current Reason Code New VCR Reason Code 62(2) 10. 2: EMV Liability Shift Non-Counterfeit Fraud: 10. Velocity checks (sometimes referred to as “velocity limits”) are a fraud prevention mechanism widely used by eCommerce merchants. About Visa chargeback reason codes. While the updates have been published, they do not go into effect until Oct. Despite all the rules and guidelines, the outcomes of the chargeback process can be, at times, subjective, and can vary based on the scenario, merchant payment. The code can be used in multiple specific situations, many of which had their own individual codes at one time. For U. 4: Fraud—Card-Absent Environment. The bottom line: 3-D Secure 2. If the dispute is invalid, provide documentation that proves the reasoning: the merchandise cleared the merchant’s customs but is being held by the customer’s customs agency, the dispute amount includes the cash-back portion of the transaction, or the dispute is for a purchase made at an automated fuel dispenser. The basic knowledge in this section provides you with a conceptual framework for the policies and procedures that you must follow as a Visa merchant. S. VisaChargeback Reason Codes. Using our e-commerce fraud prevention tools, we help lower friendly fraud costs and chargeback rates, but also reduce gift card and coupon abuse, and promote secure login authentication. 1? Chargeback reason code 11. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 1 is an updated version of legacy reason code 70, which was phased out under the Visa Claims Resolution initiative. Visa’s process introduces four dispute categories and associated. If the merchant has a signature showing that the order was delivered, or evidence that the. Certain reason codes require specific pieces of evidence to be provided in order to remedy a dispute. 1 EMV Liability Shift Counterfeit Fraud 81(3) 10. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 1st Chargeback. To be labeled with reason code 10. Without 3D Secure Liability shift, it is difficult to challenge the dispute. Another downside is that chargebacks on annual subscriptions. 1 is an updated version of legacy reason code 70, which was phased out under the Visa Claims Resolution initiative. 13. Visa’s Reason Codes follow a format of two digits, a period, and a third digit. The list of chargeback reason codes in this article is organized by card brand and type of dispute. What is a reason code? 3. Since these disputes come from the issuer, a merchant response is allowed only under certain conditions. That’s 50% more time than what the major card networks allow. Either the dispute must be processed within 120 calendar days of: the transaction processing date, or. Card authorization refers to the actual notification received by a merchant. Alerts providers work closely with banks to ensure that merchants using the service receive advance notice of impending chargebacks. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. According to Visa, issuers will continue to be liable for transactions up to these limits, and can therefore initiate disputes under chargeback reason code 11. 2 is an updated version of legacy Visa reason code 71, which was phased out under the Visa Claims Resolution initiative. This is what we mean by “compelling evidence. A chargeback with reason code 4853 may refer to disputes where the customer claims that a charge on their account is invalid. 5 Visa Fraud Monitoring Program Authorization Reason Codes 13. Again, banks should not really be using 4807. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 1: Card Recovery Bulletin: 11. Fortunately, all major credit card networks provide clear information regarding chargeback reason codes. See moreFor each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback, and. Now, compliance cases go through Visa Resolve Online (VROL). The following tables show the Stripe categories for each card network’s dispute reason codes. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 4 – Counterfeit Merchandise. 5, and you're entered into the Visa Fraud Monitoring Program,. Poor order shipping: Not shipping goods or delivering services as promised, shipping to the wrong address, or not making the goods available. However, it also encompasses scenarios like. 195 Acquirer Use of Message Reason Code 7627-Face-to-Face or CAT Level 2 Transac tion. It comes into play when customers assert non-receipt of goods or services. United States; 18167 US Highway 19 N; Clearwater, FL. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Code. At Visa they used to receive reason code 98. 7: Invalid Data. 4 Updated Discover chapter for April (2012) Enhancements Chapter 2 1. 1. It may also apply if a cardholder claims they were never informed that the transaction would be recurring. Chargeback reason code 12. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 0 as it does for 3-D Secure 1. Reason Code 11. For example, most cardholders can only file a chargeback within 120 calendar days of the initial transaction. The Visa chargeback reason codes take the form of two digits followed by a dot followed by a single digit. Chargeback reason code 10. Chapter 1: All about chargebacks; Chapter 2: Average chargeback rates; Chapter 3: Chargeback Reason Codes Guide; Chapter 4: American Express Chargeback Reason Codes; Chapter 5: Mastercard Chargeback Reason Codes; Chapter 6: Visa Chargeback Reason Codes; Chapter 7: Chargeback responses; Chapter 8:. The Visa chargeback reason codes system. Reason codes are created by the major. With the implementation of Visa Claims Resolution, reason code 98 eventually became obsolete. 2: EMV Liability Shift Non-Counterfeit Fraud: 10. Learn about the Visa chargeback reason codes and how they apply to Visa transactions. To avoid redundancy and confusion, we’ll use Visa’s chargeback reason codes as an example. If the merchant believes the chargeback was invalid for some reason, though, it proceeds to the next step. For each reason code, a definition is. The issuing bank reviews the information. 1: 10:Visa chargeback reason codes . 10. ; This chargeback may be reversed by supplying information such as the method and date when the authorization code was obtained or evidence that a credit was issued. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. 5 Visa Fraud Monitoring ProgramThe issuing bank assigns each case a code according to the consumer’s claim, and the merchant must adhere to the time limits for that specific code. Many of the card numbers that fraudsters buy will be invalid. This included consolidating and removing some old reason codes and creating an organizational structure where all dispute codes fall under one of four categories, numbered 10 through. STEP #7: Bank Review & Decisioning. For MasterCard reason code 4853, provide documentation to support that the chargeback is remedied or invalid through one of the following: The transaction was not a recurring transaction. Visa ® has launched the CE 3. For all other transactions, the maximum amount of. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Find out the most common. The following Visa chargeback code maps are organized by category, as defined by Visa. Which fraud reason codes will be included in EMV Liability Shift? How are Lost/Stolen transactions affected? A. ”. The claim the cardholder is making here is that they did not authorize the transaction and are alleging their card was used fraudulently or that the merchant pushed a transaction through without. A ruling in the merchant’s favor will return revenue and reverse the original fraud claim. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. The dispute timeline can be based on one of two start dates. 12. 1 falls under the “Processing Errors” category. Chargeback reason code 13. We say the given reason because it may or may not reflect the true reason. 9808; info@chargebacks911. For U. Visa uses the four main categories to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. Build & Submit a Representment Case in 4 StepsMastercard chargeback reason code 4853: Goods/Services Not Provided covers disputes where a customer claims a merchant didn't deliver as promised. ”. 0 is an update to the rules for handling disputes filed under reason code 10. When a chargeback request is filed a chargeback reason code is assigned to the claim. While retrieval requests are not chargebacks, they traditionally precede a chargeback. 1? Chargeback reason code 11. Chargeback reason code - A numeric, custom way to explain the reason of raising a chargeback specific per Card Scheme, e. What is Visa chargeback reason code 12. Get of Visa’s current reason codes were condensed into four key groupings: fraud, authorization errors, processing fault, and my disputes. [noun]/* fren • dlē • frôd • /. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. The reason code used to describe the dispute will determine the chargeback time limit. October 25, 2023. All ACH return reason codes consist of the letter “R” followed by two. Nor is the situation static. 5 is an updated version of legacy reason code 93, which was phased out under the Visa Claims Resolution initiative. What is Visa chargeback reason code 71? Visa chargeback reason code 71 falls under the “Authorization” category. That’s why it’s important that you start with a clear picture of the Visa card transaction process; what it is, how it works, and who’s involved. Learn more about Mastercard chargeback reason. 0 rule changes take effect. The tool is designed to flag potential fraud based on the rate at which a buyer submits multiple transactions. Say Goodbye to Chargeback Fraud with Our Ultimate Prevention Guide. Visa advises the following authorization best practices:Automate Tasks & Streamline Processes Let Midigator remove complexities and improve the efficiency of your chargeback management strategy. 5 – Misrepresentation. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. 0 and its benefits; Difference between current and new rules. Use this guide as a quick resource for Visa chargeback reasons at a glance. When a card is declined, it is in your best interest to accept that answer and either cancel the transaction or ask for a different form of payment. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Specifically, it has introduced a Compelling Evidence requirement for disputes falling under the Visa CE/30 chargeback reason code. Before VCR, Visa reason codes were two-digit numbers that often seemed like they were assigned completely at random. This code applies when a transaction is not deposited within the timeframe designated by Visa (see chart below). Chargeback reason code 4853 can be used to indicate cases in whic the merchant failed to cancel a recurring payment (when requested by the cardholder). If the cardholder bases the claim on false or misleading statements, it is considered friendly fraud. 00 EUR as a Withdrawal fee. The shorthand description is “Declined Authorization. Issuer Review; Allocation. Visa. 1 is an updated version of legacy reason code 30, which was phased out under the Visa Claims Resolution initiative. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Reason code Description; 11. 8. 2, and 13. That’s why it’s important that you start with a clear picture of the Visa card transaction process; what it is, how it works, and who’s involved. They must respond within 30 days at each phase, or 10 days for arbitration. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 3. But cardholders and merchants have different time limits. 6. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Visa Fraud Monitoring Program: Authorization. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 4 is part of an updated and expanded revision of the legacy codes that indicated fraud, codes which were phased out under the Visa Claims Resolution initiative. 12. The short answer is “no. Therefore, the issuer may submit a chargeback for a Payment Transaction using the message reason code 4842 before the 30-calendar day presentment time frame normally required for this message reason code. . About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Let’s explore chargeback reason codes from the four leading credit card brands in the United States: Visa, Discover, Mastercard, and American Express. Identifying the chargeback reason code and the evidence required to fight it is the first step in chargeback. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. Evidence Required. Merchants. Additionally, the corresponding fraud report must be accurately identified as Fraud Type 4—Counterfeit, and acquirers have a representment right if the fraudIt means the issuer has placed a stop or hold on a transaction. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. The specific decline code is meant to give a brief explanation as to why the issuer rejected the purchase. It applies when a cardholder participated in an ATM cash withdrawal, but. The reason code may not reflect the true reason for the chargeback. 1? Visa chargeback reason code 12. Visa payment system. About Mastercard chargeback reason codes. Merchant must provide proof of authorization. It depends on the chargeback reason code associated with the dispute. The Visa Dispute Monitoring Program (VDMP) is Visa's global program that monitors disputes, defines non-compliance thresholds, identifies when merchant accounts have excessive dispute activity, and requires merchants to reduce disputes to remain compliant with Visa's standards. Mastercard chargeback reason code 4871 is one of the numeric labels assigned by banks to customer disputes, indicating the given reason for the claim. What is Visa Reason Code 11. About Visa chargeback reason codes. 5 Proven Tactics to Win Chargebacks as a Merchant. 6 – Credit Not Processed. Reason Code 53: Not as Described or Defective Merchandise. 1 EMV Liability Shift Counterfeit Fraud; 10. For example, 10. Visa requires processors and banks use to this system for multiple tasks, including challenging initial chargeback results. This can be the result of intentional merchant fraud, but it is more likely to be an honest mistake. The situation described by Visa chargeback reason code 13. Each card network—Visa, Mastercard, American Express, and Discover—defines and maintains their own unique set of reason codes, which are applied to disputes by the banks that issue credit and debit cards under their brands. Visa Fraud Chargeback Reason Codes 10. Eliminate false positives. “Visa has 28 different reason codes. Mastercard Chargeback Reason Code 70: Chip Liability Shift. Visa users can file a chargeback within 120 days of the date the transaction was processed, for most reason codes. How Payment Gateways Work & Why Merchants Need Them. Visa uses the four main categories to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes),. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Nevertheless, you must respond to the chargeback based on the given code. 0? Feb 15, 2023 6 Ways to Prevent Chargebacks for your Online. 5 Visa Fraud Monitoring Program Authorization Reason Codes13. Each of these causes has a designated “reason code,” and banks assign the appropriate code. 4853 Cardholder Dispute. Then there are the reason codes that apply to merchants who are unable to keep up with the unrelenting barrage of chargebacks and fraud attempts that e-commerce companies of today are constantly dealing with.